FAQ
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What materials are your handbags made from?
Goyardine canvas patchwork Chevroches calfskin , Top Quality 1:1 Mirror .
How do I place an order?
Simply browse our collection, select your desired bag, choose the color and quantity, and click "Add to Cart." Proceed to checkout, where you will enter your shipping details and choose a payment method to complete your purchase.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other popular regional payment gateways. All payments are processed securely through encrypted systems.
What shipping methods do you offer?
We will select a fast and secure tax-inclusive logistics service based on the address you provide when placing your order , it is free . but If you require express logistics services such as FedEx, DHL, UPS, etc., additional fees will apply.
How long does it take to process and ship my order?
All orders are processed and shipped within1-2 business days(Monday-Friday, excluding public holidays) after payment is confirmed.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method chosen:
Standard Shipping: 10-20 business days.
Express Shipping: 5-10 business days.
These are estimates only and do not include order processing time. Delays due to customs or unforeseen circumstances are possible.
How can I track my order?
Once your order ships, you will receive a confirmation email containing yourtracking numberand a link to the carrier's website. You can also log into your account on our site to view your order status and tracking information.
What is your return policy?
We offer a 5 day return policy for items in their original, unused condition with all tags attached. The customer is responsible for return shipping costs. Sale items and personalized products are final sale and cannot be returned.
What if my bag arrives damaged or has a defect?
We thoroughly inspect every bag before shipping. If you receive a damaged or defective item, please contact us Dorothy19801@outlook.com within7 daysof delivery with your order number and photos of the issue. We will gladly offer a replacement or refund.